Claire Pfeiffer started as the Ryerson City Building Institute’s Communications and Public Relations Specialist in July 2015. Prior to this she held similar positions as a strategic and creative marketing and communications pro at Artscape, Blackwell, Ontario Arts Council, Magazines Canada and other organizations in the creative industries and non-profit sector. She earned a B.A. in Anthropology and Linguistics from Concordia in the 1990s and a Master of Publishing from Simon Fraser University in the early 2000s. Her interests in city building include the role of culture in communities, how design and built form impact behaviour, and environmental protection in urban planning.